Handling Information in a Care Setting

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information.

The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.

Modules

Module 1: Legislation

Module 2: Putting it into Practice

Duration: 20 Minutes

*Note: This is based on the amount of video content shown and is rounded off.

Course Description

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy.

Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care.

This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

Target Audience

This course is aimed primarily at people working in the care sector with children or adults however anyone who would like to expand their knowledge or understand what to do if they see someone have a seizure should take this course.

This course is also a great one to do alongside first aid training as it expands on the information relating to seizures that is usually taught as part of first aid.

Advantages

Having a knowledge of Epilepsy and the different types of seizure and the actions you can take if you are present during a seizure will allow you to take a proactive role in ensuring the person is kept safe and as comfortable as possible.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Modules

Module 1: What is Epilepsy?

Module 2: Types of Seizure

Module 3: What To Do

Duration:  30 Minutes

*Note: This is based on the amount of video content shown and is rounded off.

End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually a number of people involved in the care of people at the end of their life and it can be a difficult process to be part of.

This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care.

Modules

Module 1: End of Life Care

Module 2: Feelings and Emotions

Module 3: Patterns of Dying

Module 4: The Dying Process

Module 5: Support and Aftercare

Duration: 25 Minutes

*Note: This is based on the amount of video content shown and is rounded off.

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.

Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.

This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

Modules

Module 1: The Course Structure

Module 2: The Implications of Duty of Care

Module 3: How Duty of Care Affects Your Work

Module 4: Duty of Care Dilemmas

Module 5: Resolving Dilemmas: Support and Advice

Module 6: How to Respond to Complaints

Duration: 50 Minutes

*Note: This is based on the amount of video content and is rounded off.

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy.

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

Modules

Module 1: Overview of the Course

Module 2: Understanding the Principles

Module 3: Dignity- Good Practice Part 1

Module 4: Dignity- Good Practice Part 2

Module 5: Privacy- Good Practice

Module 6: Self-Care

Module 7: Overcoming Barriers to Dignity and Privacy

Duration: 50 Minutes

*This is based on the amount of video content show and is rounded off.

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.

Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to feeling more tired than usual. It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential.

This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition

Modules

Module 1: Diabetes- What it is and its Prevalence

Module 2: Symptoms, Diagnosis & Treatment

Module 3: Complications

Duration: 45 Minutes

*Note: This is based on the amount of video content shown and is rounded off.

Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Dementia is a chronic progressive problem of cognition – which is failure of the brain’s functions. IT affects people at different stages of life, it affects different parts of the brain and it affects it at different speeds.

This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia.

Modules

Module 1: What is Dementia?

Module 2: The Brain

Module 3: Types of Dementia

Module 4: Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour

Duration: 25 Minutes

*Note: This is based on the amount of video content shown and is rounded off.

Our display screen equipment courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’, is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re a ‘user’.

So what do we mean by display screen equipment?

The first thing most people think of is a computer monitor. But that’s not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs.

The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation.

This course fulfils your statutory training obligations and covers among other things, the correct way to set up and use your display screen equipment safely. Reducing the risk of work related conditions.

Modules

Module 1: Introduction

Module 2: Legislation

Module 3: Protecting Your Body

Module 4: Adjusting Your Chair

Module 5: Adjusting Your Screen

Module 6: Work Arrangements

Module 7: Adjusting the Layout of Your Workstation

Module 8: Adjusting Your Work Environment

Module 9: Risk Assessment Overview

Module 10: Principles of Sensible Risk Management

Module 11: Key Health and Safety Legislation

Module 12: DSE Hazards and Risks

Module 13: DSE Assessments

Module 14: Control and Prevention Strategies

Module 15: Practical Element

Duration: 110 Minutes

*Note: This is based on the amount of video content shown and is rounded off.

Course Description

Current legislation set out by the Health and Safety at Work Act along with the HSE’s updated code of practice known as L8, state that companies and building owners have a legal duty to manage Legionella.

Our interactive training course is aimed at all employers and staff to assist them in identifying the danger that Legionella poses, as well as covering ways to identify and assess sources of risk from Legionella on the premises.

It also gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.

Target Audience

This course is primarily aimed at building and facilities managers and maintenance professionals that have nominated responsibilities for water systems. Advantages Lack of training and awareness of Legionella have been shown to be factors in many outbreaks of legionella. Having adequate training and carrying out appropriate checks can ensure water system safety.

The course is approved by ROSPA giving you peace of mind and delegates increased confidence that the content is accurate and relevant.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Modules

Module 1: What is Legionella

Module 2: Risk Areas

Module 3: Legislation

Module 4: Risk Management

Module 5: Water System Monitoring

Module 6: Cooling System Awareness

Duration: 75 Minutes

*Note: This is based on the amount of video content shown and is rounded off.